Most of the hotels around the world have a large number of guests coming in groups and these groups are of major importance to the… Read More »Group reservation Process in Hotel Rooms
The Reservation Section is a vital part of the front office department of a hotel and it plays an important role in the sale of… Read More »Introduction to the Reservations Section/System
Telephone Manners With advances in technology, telecommunications have become quicker and more reliable compared with other means of communication. A modern hotel operating without a… Read More »How to Make a Phone Call in Front Office?
Attributes of front office staff is habitual courtesy. It is their manner rather than their words which wishes welcome to the arriving guest and the… Read More »What are the Attributes of Front Office Staff?
Components of front office are explained below: Reservation The reservation section is very important section of front office as this section deals with the important… Read More »What are the Components of front office?
Coordination of front office with other Departments in a Hotel As soon as a guest enters the hotel, the bellboy escorts him to the reception.… Read More »Coordination of Front Office with other Departments
In India in early period, hospitality as an industry was not organised but was provided either on individual or village bases. Later Buddhist monasteries provided… Read More »History and Development Hotels in India